Updated 14th March 2025

Bicton Netball Club Refund Policy

At Bicton Netball Club, we understand that circumstances can change, and we aim to be as fair and transparent as possible when it comes to refunds. Below is our refund policy for players who register with the club.

  • Players who have registered for the season but have not yet taken the court (i.e., not participated in grading/ skills sessions, training, and/or games) will be eligible for a full refund of their registration fees. Refund requests must be made in writing before any participation in these activities.

  • If a player has taken the court (i.e., participated in grading/ skills sessions, training, and/or games), they will be eligible for a 50% refund of Bicton Netball Club’s registration fees. 

Uniform Purchases and Merchandise

If a player has purchased a uniform or other merchandise, and orders have been placed with suppliers, refunds will be subject to the following conditions:

  • Refunds for uniforms and merchandise will be at the discretion of the club.

  • Any ability to offer a refund may depend on the club's ability to on-sell the item(s) to another member.

  • Any delivery charges and processing fees charged by the supplier may be non-refundable.

How to Request a Refund

Refund requests should be submitted in writing to bictonnetball@gmail.com as soon as possible. Please provide the following details in your request:

  • Player’s name

  • Registration details (including team/age group; if applicable)

  • Reason for the refund request

  • Proof of payment (if applicable)

We aim to process all refund requests promptly.

Important Notes

  • Refunds will only be issued to the person who made the original payment (parent, guardian, or player).

  • This policy applies only to Bicton Netball Club’s registration fees and uniform purchases. Any other fees (e.g., competition fees through Fremantle Netball Association and Netball WA) are subject to the policies of the relevant third parties.

We appreciate your understanding and cooperation. If you have any questions regarding our refund policy, please don’t hesitate to contact us at bictonnetball@gmail.com.